Support, Returns & Refunds
Help & support
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Returns & refunds
MAF Supplements
We offer a no questions asked returns and exchange policy for unopened Supplements. Please email sales@philmaffetone.com and we will provide you with an RMA reference, a return address and a full credit of the purchase price.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require proof of purchase.
You will be responsible for paying for your own shipping costs for returning your item.
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MAF HR+
Due to the nature of the product we have to scrap any HR+ that have been used so we can't offer a no questions asked refund for product that has been opened. We will always try to resolve issues before we go to an RMA. Please email sales@philmaffetone.com with details of any issues you are having.
If the product hasn't been opened and the packaging is still sealed then please email sales@philmaffetone.com and we will provide you with an RMA reference, a return address and a full credit of the purchase price.
You will be responsible for paying for your own shipping costs for returning your item.
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Affiliate Products
We act as an Amazon affiliate for our MAF Recommended products. Please contact Amazon directly for all returns and support information relating to these products.
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Product enquiries
If you have any questions about our range of MAF products please email sales@philmaffetone.com
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Contact information
Call (415) 636 9898
Email sales@philmaffetone.com
Office
Snail Mail
Please do not return any products to our office address.
Maff Fitness USA, LLC
795 Folsom St
Floor 1
San Francisco CA 94107
United States